Frequently Asked Questions
Answers to the most common questions from our customers
Search FAQ
You can browse families, select products, add them to cart, and complete your order.
Delivery times range from 30-45 minutes depending on location and traffic.
Yes, you can cancel your order before preparation starts.
You can track your order status from the Orders page in your account.
We accept major cards, wallet, and cash on delivery where available.
Delivery fees vary by location and will appear at checkout.
Yes, you can select available time slots during checkout if supported.
Enter your coupon code at checkout and click apply.
Please contact support with your order number. We will assist you promptly.
Go to Profile Settings to change your email, phone, or password.
Please contact support to request account deletion.
Yes, you may earn points on eligible orders and redeem them later.
Still have questions?
We are here to help. Reach out to our support team anytime.